No one knows what's inside the box before it is opened - including us. All products are HANDMADE by Kosbling, please treat with care. Kosbling handmade box refund&compensation policy Notes: All kosbling box are all handmade by kosbling team with heart and won't repackage the second time, we won't refund after we open the handmade box , plz understand us before you order. Also we couldn't support the return goods cause the logistic problem but you can email us([email protected] [[email protected]]) the problem related with mistake package , product damage ,we can provide the compensation for you. To address any issues with your products,Here is our compensation policy: * If you receive an item with damaged accessories, we will resend the product unconditionally . * For minor imperfections such as color fading or slight scuffs, we will issue an additional coupon unconditionally. plz read this policy before you order